Please contact our "Villa Franca-team" for further information about services offered and to comunicate your personal needs:
» In the price are included: room of selected type, a rich sportly breakfast buffet, a wide menù choice and salad buffet (only for half-board).
» CHECK-IN: your room will be available from 12 o’clock. You can arrive and depart daily.
» CHECK-OUT: you have to set your room free before 10 o’clock.
» If you will arrive later than 19 o'clock, please let us know by phone. If you arrive early you can wait your room sitting in our terrace or in garden.
» Unfortunately it is not possible for us to confirm a specific room number or floor.
» The area of the rooms and the area of the bath-rooms can be other then mentioned.
» Single room charge will change according to each room type.
» On request we offer a transfer service to and from railway station of Rovereto and International Airport of Villafranca (Verona) or Montichiari (Brescia) on charge by taxi shuttle.
» We accept dogs only if advised! Because of sanitary regulations, dogs are not allowed in our restaurant, wellness area and pools.
» Attention! You have to bring your own dog-basket. We don't prepare dog-food and we charge an extra price per day for special cleaning service
» The reservation is confirmed when we receive your payment in advance per Bank-Swift or credit cards. We need a payment in advance of Euro € 100,00 for short stay and Euro € 300,00 for long stay.
» If you cancel your reservation till 21 days before arriving, your payment in advance will be change in a voucher for your next holiday. If you cancell your reservation from 21 days to one day before arrival, or in case of “no-show”, you don't receive back your payment in advance.
» If you cancell your reservation and you didn't send a payment in advance, please let us know as soon as possible and we will be able to reserve the room to other people. If we will not be able to book the room to other people, we will charge you 3 days in your bill. The same condition is if you don't arrive (No-Show).
» Reception-service 24 h.